Notified Blog

Introducing Notified’s Artificial Intelligence Policy

At Notified, we’re committed to advancing artificial intelligence (AI) technologies responsibly, ethically, transparently and in compliance with applicable laws.

Our AI policy (below) outlines the principles and guidelines that govern the development and use of AI in our organization and our client-facing products.

We are committed to upholding the highest privacy and security standards and promoting the responsible use of AI technologies in accordance with our Privacy Policy.

Keep reading to learn more.

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The Notified AI Principles

Human-Centered Approach

We prioritize the security and privacy of individuals affected by our AI systems. We strive to enhance human capabilities, augment human decision-making and protect the fundamental rights of all individuals.

Transparency

We are committed to being transparent about how AI systems are developed, used and the data the AI systems rely on. We provide clear explanations of AI-driven decisions whenever possible.

Fairness and Bias Mitigation

We actively work to identify and mitigate biases in AI systems to ensure fairness and equal treatment for all individuals, regardless of race, gender, ethnicity or other protected characteristics.

Accountability

We hold ourselves accountable for the ethical implications of our AI technologies. We establish clear lines of responsibility for the development, deployment and outcomes of AI systems.

Privacy

We respect individuals' privacy rights and ensure the protection of sensitive information. Data collection, storage and processing is done in compliance with relevant laws and regulations. 

More information on our privacy processes can be found on the Privacy page of our website.

Security

We are committed to protecting our customers, partners and employees from unauthorized access to, alteration, disclosure, or destruction of data and information systems whether intentional or unintentional.

Our commitment to security is further exemplified by our third-party assessment of our security controls and SOC2 compliance. 

More information can be found in our Organization Security Policy on our website.

Collaboration

We actively engage with the wider AI community, experts, policymakers and stakeholders to address ethical challenges collectively and share best practices.

We support open and constructive dialogues that promote responsible AI development.

Auditability

We maintain detailed records on system development and performance to enable internal and external auditing as appropriate.

Lawful and Ethical

Our AI systems and data practices are compliant with applicable laws and in line with ethical norms for research and innovation.

Responsible AI Development

Data Quality

We use high-quality, diverse and representative data to train AI models, minimizing the risk of biased outcomes.

Explainability

We strive to make our AI systems interpretable and understandable to users, enabling them to comprehend how AI-derived decisions are made, whenever possible.

Human Oversight

We maintain human oversight in the development and deployment of AI systems, ensuring that decisions with significant consequences are not made solely by machines.

Continuous Monitoring

We continuously monitor AI systems to identify and address any unintended consequences or biases that may arise during their use.

Continuous Education

We invest in the continuous education and training of our teams on AI ethics and responsible AI practices.

Compliance and Review

Compliance

We comply with all relevant laws and regulations related to AI development and usage and actively engage with relevant organizations contributing to emerging AI industry standards.

Reporting and Whistleblower Protection

We encourage employees to report any ethical concerns related to AI development or deployment. We provide mechanisms for reporting, protect whistleblowers and take appropriate action in response to these concerns.

Regular Review

This AI policy may be reviewed and updated regularly to ensure its relevance and effectiveness. This policy may evolve as AI technology and ethical considerations advance.

We are committed to remaining at the forefront of responsible AI practices.

By adhering to these principles and guidelines stated above, Notified is committed to ensuring that AI technologies are developed and used ethically, fostering trust among our customers, employees and the industry as a whole.

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Raime Merriman
Raime leads Notified product marketing with responsibility for developing business growth plans, as well as the implementation of strategies across go-to-market planning, sales enablement, analyst relations, corporate communications and website. Raime has 20+ years of marketing experience in the technology sector, with a focus on helping B2B SaaS companies achieve significant growth. Prior to Notified, she held marketing leadership roles at Hubb, Smarsh, Integra Telecom and CBS Interactive. Raime has a Bachelor’s degree from Northeastern and an MBA from Willamette University.

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